Tema 10.2: Reading. Conditional 2 and 3.
Practica la lectura del siguiente texto y luego responde las preguntas:
The Importance of Quality in the Market of Products and Services
"When businesses offer a product or service, quality plays a major role in demand and supply. If the product were of better quality, customers would visit more often and consume a lot more. Clients always look for value, so if a service were equipped with excellent features, it would increase demand. However, if the supply were limited, this would reduce the market potential. If companies had remembered the truth about customer needs, they would have improved their service and product offerings. A company with a well-established market would never flip the quality of their products just to save costs, as this would hurt their reputation. Businesses that invest in commerce and supply often benefit from having a steady flow of loyal customers. In the kitchen of a successful business, mixing great products with excellent customer service is the key to long-term success."
Ejercicios
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